Account Information
- Changing your plan (upgrade or downgrade)How plan changes work: upgrades apply immediately with prorated billing; downgrades apply at renewal.
- Gift memberships: giving and redeemingGive a year of ECGWeekly. One-time payment, no auto-renewal, code delivered by email.
- Pausing your membershipPut your membership on hold for a while — the clock stops, and your renewal moves out by exactly the paused time.
- Payment details, receipts, and invoicesReceipts and card updates are self-serve from My Account; how group invoices work and how they can be paid.
- Refunds at ECGWeeklyOur refund policy in plain language — a full refund within 10 days, your unused time after that — and how to request one from your account.
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