Changing your sign-in email
Update the email you sign in with — billing and receipts follow automatically.
Updated November 11, 2026
How to change it
Go to My Account → Sign-in email, enter the new address, and we'll send a confirmation link to it. Click the link from the new address to finish — until then, your old email keeps working. The confirmation step is what keeps someone else from moving your account.
What changes with it
- Everything follows automatically. Your billing email updates too, so receipts and renewal notices go to the new address. There's nothing else to update anywhere.
- Magic links go to the new address from then on.
Common situations
- Leaving a residency or hospital? Change to a personal address before you lose access to the institutional inbox — the confirmation link has to land somewhere you can read.
- Already lost the old inbox? Message us from the new address with enough detail to verify you (name, institution, roughly when you joined) and we'll help move the account safely.
- On a group seat? Changing your email doesn't affect your seat — your membership in the group carries over.
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